Search Program Review
May 2026
A Strategic Review · For Brentwood Leadership

The state of search.
And what it will take
to capture the category.

A complete read on what's working, what isn't, and the plan to make Brentwood's organic and paid programs operate as one demand engine.
Prepared by   Synapse Marketing Solutions
Engagement   SEO + Google Ads · Trailing 12 Months
Reviewed   Q2 2026 · Confidential
Contents
Synapse × Brentwood · Search Program Review

What we'll cover.

A complete review of Brentwood's organic and paid search programs — the trajectory, the gap, and the plan to close it. Four parts.
01
Current Results
Where the program stands today.
Twelve months of organic and paid performance — the numbers, the trends, and what they mean.
02
Opportunities to Improve
The gap between brand and category.
Why most non-brand demand is escaping — and why the Learning Center isn't fixing it.
03
Recommended Plan
The integrated search engine.
A 12-month roadmap to make organic and paid operate as one connected demand system.
04
KPIs & Accountability
How to judge us — quarter by quarter.
The scorecard. Leading and lagging indicators. The quarterly business review structure that keeps Synapse honest and Brentwood informed.
01
Part One — Current Results

Where the program stands today.

Twelve months of organic and paid performance, audited end-to-end. The trajectory is more positive than the monthly dashboard shows — and the underperforming pockets have specific, named remediation plans.

01 · Current Results
The headline read

The twelve-month read.

Trailing 12 mo
May 2025 — Apr 2026

Brentwood's search program has improved on every quality dimension over the last twelve months. The numbers Brentwood sees on a monthly basis don't fully capture the trajectory — these four do.

Avg Organic Position
38.2 11.0
▲ 27.2 positions · 12 mo
Brentwood pages now surface in the top half of page one for queries that previously buried them on page four.
Blended Google Ads CPA
$263
vs. $400–$1,500 industrial B2B benchmark
Across 16 campaigns, with several still in early test or optimization mode.
Remarketing Conversions
161
on 27% of total ad spend
The flywheel: prospecting campaigns feed audiences that convert at a fraction of the cost.
Paid Search Engagement
45%
▲ 17 pts above Direct
Paid Search delivers higher session quality than Direct traffic — the opposite of the typical assumption.
Sources · Google Search Console (sc-domain:brentwoodindustries.com) · GA4 property 253643989 · Google Ads account 681-639-2342 · Windsor.ai pull dated May 2026
01 · Current Results
Organic Search · Search Console

Organic is climbing — quietly.

Search Console
12-mo trend

The site's average position has moved from 38.2 to 11.0 in twelve months.

CTR has improved from 1.61% to 1.97%. Engagement rate has nearly doubled. Conversions hit a 12-month high in April. None of this shows up in a sessions-only view — which is part of why the trajectory is invisible from the standard monthly dashboard.

Impressions have flattened slightly off a January peak. That's expected; rising position concentrates impressions on higher-quality queries rather than long-tail noise.

Avg Position by Quarter — lower is better
SCALE 0–50
Q2 2025
38.2
Q3 2025
29.1
Q4 2025
19.0
Q1 2026
14.2
Apr 2026
11.0
01 · CTR
1.61% → 1.97%
+22% improvement, May 2025 vs Apr 2026
02 · IMPRESSIONS
Stable ~370–470K/mo
Concentrating on higher-quality queries
Source · Google Search Console · sc-domain:brentwoodindustries.com · quarterly aggregates
01 · Current Results
GA4 · Organic Search behavior

People who arrive are staying longer.

GA4 property
253643989

Position improvements are showing up in session quality, not just rank. Engagement rate has nearly doubled. Time-on-page is up 77%. April conversions hit a 12-month peak — and the slope is still up.

Engagement Rate
33%61%
▲ 28 points YoY
From "tire-kicker" sessions to genuine reads.
Avg Session Duration
138s → 244s
▲ +77%
Visitors are spending four-plus minutes per session.
April Conversions
119
12-mo high; vs. 65 in May 2025
Organic search conversions, single-month peak.
12-mo Organic Conversions
783
1.33% conversion rate
From 58,829 organic search sessions.
What this means
Better-ranked pages aren't just more discoverable. They're more relevant. The combination of improving position, climbing engagement, and rising conversions confirms that the program is working — even if the topline sessions number alone doesn't tell that story.
GA4 property 253643989 · Organic Search channel · May 2025 baseline vs Apr 2026
01 · Current Results
GA4 · All channels

Paid Search is not low-quality traffic.

Engagement by channel
Trailing 12 mo
Engagement Rate by Channel
% engaged sessions
Referral
54%
Organic Search
50%
Paid Search
45%
Display
31%
Direct
28%
Read between the bars
Paid Search delivers 45% engagement — 17 points above Direct, and it converts at 8× the rate of Display. Disqualifying paid traffic as "low-intent" is the most common — and most expensive — misunderstanding in B2B paid media.
Paid Search Sessions
5,405
132s avg duration · 1.09% CVR
Paid Search Conversions
59
In GA4 attribution model
Display Sessions
32,332
48s avg duration · 0.13% CVR
Display Conversions
43
Strong impression coverage, weak intent

GA4 conversions differ from Google Ads native attribution. Ads-native shows 242 conversions (broader window, includes call/import events). GA4 shows 59 (last-non-direct, on-site events only). Both numbers are correct in their own frame.

GA4 property 253643989 · session_default_channel_group · May 2025 – Apr 2026
01 · Current Results
Google Ads · 12-month aggregate

Twelve months, summed up.

Account
681-639-2342
Total Spend
$63,518
Across 16 campaigns; ~$5,300/mo average
Clicks
220,311
4.96M impressions; 4.4% blended CTR
Conversions
242
Native Google Ads attribution
Blended CPA
$263
Industrial B2B benchmark: $400–$1,500
Program structure
LayerSpendConvCPA
Search · Prospecting $46,054 80 $575
Remarketing $16,733 161 $104
Test & trial $248 ~1
New launches (EU, Accuvent) $1,756 0 In ramp
Total $63,518 242 $263
What the $263 number is doing

The blended figure includes both the prospecting layer (which trains the audience model and runs at $575 because it's reaching cold buyers) and the remarketing layer that runs at $104 because it's converting buyers we've already touched.

Cutting prospecting to "save money" doesn't lower CPA — it collapses the audience pool that makes remarketing efficient. The two halves are one system.

Benchmark context
A skilled industrial B2B PPC program typically lands between $400 and $1,500 per conversion across prospecting and remarketing combined. $263 is meaningfully better than category norm.
Google Ads account 681-639-2342 · all 16 campaigns aggregated · May 2025 – Apr 2026
01 · Current Results
Performance highlights

What's working.

Top 5 by efficiency
or contribution

Five campaigns are doing the structural work. Two of them are doing it at numbers that industrial B2B programs do not typically see.

Campaign Type Spend Conv CPA CTR Note
Stormtank Remarketing Remarketing $3,950 135 $29 3.66% Class-leading. Pays for the program by itself.
Mass Transfer Remarketing Remarketing $3,303 25 $132 6.50% Strong long-cycle B2B remarketing performance.
2025 Stormwater Prospecting $6,035 23 $260 9.81% Best-in-class CTR for industrial prospecting.
2025 Cooling Tower Prospecting $9,689 21 $464 8.65% Top spend bucket; converting under benchmark.
2025 Markets & Applications Prospecting $9,672 17 $569 6.80% Cross-vertical entry point; broad audience.
Two numbers worth remembering
$29 CPA on Stormtank Remarketing. 9.81% CTR on Stormwater Prospecting. Both are well above industrial B2B benchmark. Neither happens by accident.
Google Ads account 681-639-2342 · 12-mo aggregate
01 · Current Results
What we're not hiding

What we're fixing.

Underperformers
with remediation

Five campaigns aren't pulling their weight. Each has a named diagnosis and a specific fix queued for Q3. We don't hide the weak spots — we plan for them.

Campaign Spend Conv Diagnosis Q3 fix
2025 Medical $3,666 1 Long sales cycle; landing page weak; offline conversions not tracked back LP rebuild + offline-conv import
2025 Mass Transfer $6,133 6 Highly technical buyers; conversion events under-captured Form simplify + Salesforce-side attribution
Water & Wastewater Remarketing $5,245 1 Display-heavy, 1.5M impressions, audience too broad Tight audience refinement; cut placement targets
Cooling Tower Remarketing $2,152 0 Audience fatigue; creative stale; no new value prop Creative refresh + audience rebuild
Medical Solutions Remarketing $2,083 0 Same as above; medical buyers especially slow to remarket-convert Pause & redeploy budget to Stormtank model
Spend at risk
~$19K
~30% of 12-month total. Roadmapped for remediation.
Q3 efficiency target
+15–25%
Achievable without spend increase.
Approach
Fix or kill — not rinse and repeat
Every underperformer gets one optimization cycle, then a decision.
01 · Current Results
The system, not the campaigns

The flywheel is the asset.

How $29 CPA
actually happens

Remarketing delivered 161 of 242 total conversions on 27% of the budget. That only works because prospecting campaigns are feeding qualified audiences into it. The two halves of the program are not independent.

01 · INPUT
Prospecting
$46,054 in search prospecting · 80 first-touch conversions · ~140K qualified visits
02 · BUILD
Audience pool
Visitors who showed intent — visited product pages, watched content, abandoned forms — are captured into remarketing lists
03 · REMARKET
Targeted re-entry
$16,733 spent reaching warm audiences · 161 conversions · $104 average CPA
04 · OUTPUT
The $29 win
Stormtank Remarketing converts at $29 because the prospecting layer warmed the audience first
The hidden trap
Cut the prospecting budget and the remarketing program loses its fuel. The Stormtank $29 CPA is not a standalone campaign — it's the output of a system. Optimization means tuning the whole flywheel, not just the cheapest line item.
02
Part Two — Opportunities to Improve

The gap between brand and category.

The performance is good. The opportunity is bigger. Brentwood's search presence is brand-dependent, which means almost all of the non-brand market is being left to competitors. The Learning Center is the lever — when it's pointed at the right targets.

02 · Opportunities
The strategic insight

Almost all organic traffic is people who already know you.

Search Console
top queries
75–85%

of Brentwood's organic clicks last quarter were branded queries — people searching "Brentwood," "Stormtank," "AccuVent."

That's a strong brand asset. It's also a structural risk — it means almost no one is finding Brentwood by searching the category instead of the company.

Top organic queries · trailing 3 months
QueryClicksType
brentwood industries2,429BRAND
brentwood892BRAND
brentwood wheelbarrow500BRAND
stormtank460BRAND
accuvent151BRAND
hot roof52CATEGORY
hot roof vs cold roof50CATEGORY
detention tank44CATEGORY

The branded queries dominate top of the click list. The non-brand winners — only three pages with meaningful volume — are the proof that category capture is possible. It just hasn't been done at scale.

Google Search Console · sc-domain:brentwoodindustries.com · trailing 90 days · top non-brand queries by clicks
02 · Opportunities
The category demand we don't capture

The market is searching. We're being passed over.

High-impression
non-brand queries

These are commercial-intent queries where Brentwood appears in search results with substantial monthly volume — and almost no one clicks. Either the rank is too low, the title doesn't match intent, or both.

Non-brand query Impressions Clicks Avg position Category Why we lose
water treatment 30,148 2 38 Water/Wastewater Article ranks too deep; title too academic
wheelbarrow 10,920 7 25 Building Products Product page outranks article; no buying guide
trickling filter 3,895 3 18 Water/Wastewater Multiple thin articles compete with each other
medical device packaging trays 2,390 0 41 Medical No dedicated landing or article
cooling tower 1,583 3 22 Cooling Tower Generic head term; product-page approach not winning
thermoforming 366 0 Medical / Cross Capability page, not commercial intent match
structured packing 183 0 Mass Transfer Niche but conversion-rich; no dedicated content
The capture math
These seven queries alone account for ~49,500 monthly impressions. A 3% CTR at position 5 would yield ~1,500 incremental qualified visits per month. At Brentwood's current organic CVR of 1.33%, that's roughly 20 additional conversions per month — from seven queries.
Google Search Console · sc-domain:brentwoodindustries.com · selected high-impression non-brand queries · trailing 3 mo
02 · Opportunities
The Learning Center audit

200+ articles. One drives 20% of traffic.

Power law distribution
trailing 3 mo

The Learning Center has been publishing on cadence for years. The strategy isn't matching the demand.

Of roughly 200 indexed articles, "Hot Roof vs Cold Roof" alone drove 437 of last quarter's ~2,150 Learning Center clicks. The top five articles together deliver half of Learning Center traffic. The bottom 150 articles deliver about 5%.

This is a classic power-law distribution — and it tells us something important. The formula works. It just hasn't been replicated.

Learning Center traffic concentration · last quarter
Hot Roof vs Cold Roof
437
Wheelbarrow Replace Parts
332
Approach Range Explained
149
Rect vs Circular Clarifiers
89
Process Cooling Loop Filtration
66
~195 other articles
~1,077
Top 5 share
50%
Total LC clicks
~2,150
Articles indexed
~200
Search Console · /resources/learning-center/* · trailing 3 mo · clicks aggregated by URL
02 · Opportunities
The formula works — we have the proof

This article is the blueprint.

Case study
n=1
The article
"Hot Roof vs Cold Roof:
A Guide to Attic Efficiency"
Clicks · 90 days
437
~20% of all LC traffic
Average position
6.6
First page · clickable zone
CTR
1.8%
Strong for position 6–7
Impressions
24,238
Real category-level reach
Why it works · five reasons
01
Title matches the exact query. "Hot Roof vs Cold Roof" is exactly what people type into Google.
02
"Versus" intercepts buying stage. Comparison-format searches are further down the funnel than "what is" searches.
03
Substantive monthly search volume. 24K impressions doesn't happen if no one's looking for this.
04
Page sits at position 6–7. Where the click-curve still bites. Position 15 is dark; position 6 is gold.
05
Naturally ties to a commercial product. Readers land on attic-efficiency content and discover AccuVent.
The implication
One article generates more traffic than 150+ other Learning Center articles combined. Replicate this formula 15–20 times across Brentwood's product lines, and the non-brand organic story changes entirely.
02 · Opportunities
The diagnosis

Five reasons most of the content isn't converting.

Common failure modes
Learning Center audit
01
Engineering-explainer, not buying-stage. Articles like "What is Drift?" and "Defining Lamella in Sedimentation" attract students and junior engineers. Comparison-format pieces like "X vs Y" attract specifiers and buyers.
02
Titles miss commercial intent. "Understanding Water Treatment Processes: Wastewater and Drinking Water" — 58,345 impressions, 41 clicks, position 28.76. Title is academic, tries to cover two audiences, and Google can't tell what query it's the best answer for.
03
No topic-cluster architecture. Each article is published as a stand-alone. There's no hub-and-spoke linking pulling authority into product pages — and no commercial pages getting amplified by surrounding article support.
04
Off-page authority is thin. No structured outreach to trade publications, no co-authored content with consulting engineers, no podcast appearances, no trade association placements. Even well-written content can't break past position 10–15 without authority signals.
05
Crawl waste and indexing issues. Dozens of paginated archive URLs (/page/2/ through /page/21/) are indexed, consuming crawl budget. Some thin pages, orphaned URLs, and articles with the same query intent compete with each other instead of consolidating authority. This is a fixable SEO hygiene issue that we will address in the next 30 days.
The throughline
Brentwood doesn't have a content volume problem — the Learning Center has 200+ articles. Brentwood has a content strategy problem. Volume without architecture is publishing into the void.
02 · Opportunities
The opportunity in numbers

The category opportunity is measurable.

Projection · 18 mo
category capture

The Hot Roof formula isn't unique. It can be replicated 15–20 times across cooling tower, water/wastewater, stormwater, medical packaging, and building products. The math scales.

Monthly category impressions today
~50K
High-intent non-brand queries where Brentwood appears in results but isn't clicked
Target organic non-brand growth
3–5×
Conservative range based on Hot Roof benchmark applied to 15–20 article cluster PROJECTION
Strategic articles to publish
15–20
Per year — built as topic clusters, commercial-intent
Time to compound
12–18 mo
Content authority builds slowly — and then all at once
Today's content footprint

~200 articles published. Top performer drives 20% of LC traffic. Bottom 150 articles drive 5%. Publishing without strategy.

Recommended content footprint

15–20 new commercial-intent articles per year, organized as 4–6 topic clusters around money pages. Legacy LC cleaned, consolidated, refreshed. Publishing with architecture.

02 · Opportunities
What page 1 would unlock PROJECTION

If those seven queries reach page 1.

Conservative model
12-month view

Move the seven category queries from page 2–4 to page 1, hold impressions flat (conservative). Clicks multiply 165×. Leads follow.

Query Impressions · 3 mo Pos Clicks today At page 1 · pos 4–6
water treatment 30,148 38 2 ~1,507
wheelbarrow 10,920 25 7 ~546
trickling filter 3,895 18 3 ~195
medical device packaging trays 2,390 41 0 ~120
cooling tower 1,583 22 3 ~79
thermoforming 366 0 ~18
structured packing 183 0 ~9
Total · quarterly 49,485 15 ~2,474
Click multiplier
165×
15 → ~2,474 clicks/quarter
Annual clicks
~9,900
~17% lift on total organic
Annual conversions
~200
At 2% intent-weighted CVR
Equivalent paid value
~$52K/yr
At Brentwood's $263 blended CPA
The size of the prize
These seven keywords alone — moved to page 1 — would generate annual conversions on the same order of magnitude as Brentwood's entire current Google Ads program (242 conv/yr at $63.5K spend). And this is only seven queries — the cluster strategy targets 19 articles across 6 categories.
Methodology · 5% blended CTR at page 1 pos 4–6 (Advanced Web Ranking 2024) · 2% CVR applied as intent uplift over 1.33% organic site avg · Impressions held flat (conservative — typically grow 20–40% with page-1 ranking) · Sources: Search Console · GA4 · Google Ads
03
Part Three — Recommended Plan

The integrated search engine.

Organic and paid have been running on parallel tracks. The next chapter makes them operate as one connected system — each feeding the other, with shared audiences, shared attribution, and shared planning.

03 · Recommended Plan
The strategic frame

The choice is not paid versus organic.

Renting attention
vs. building it

It's about the right ratio of renting attention versus building it. Today, Brentwood pays to rent because the building hasn't happened. With investment in content, paid becomes more efficient, and the ratio shifts.

TODAY
Paid carries the load.

~$63K/yr paid for non-brand acquisition.

10% of organic clicks are non-brand.

One LC article drives 20% of category content traffic.

Brentwood is renting attention every month — and there's no building accumulating in the background.

LOOKING AHEAD · 2027
Built attention does the lifting.

Paid spend optimized — same budget, ~25% more efficient.

30–40% of organic is non-brand category capture.

15–20 cluster articles compounding monthly.

Paid still rents — but renting on top of a built asset, not in place of one.

The reframe
The goal isn't to cut paid. It's to make paid stop carrying the whole weight. The right question for Q3 isn't "how do we save on ads" — it's "what would it take to make ads optional in 12 months."
03 · Recommended Plan
The operating model

Three workstreams. One integrated program.

The three pillars
of execution
01
Paid Evolution

Optimize the campaigns that work. Tune Stormtank Remarketing, Stormwater Prospecting, and Mass Transfer for sustained performance.

Fix the campaigns that don't. Five named remediation plans for Q3.

Expand into new audience layers. Firmographic targeting on Display, AccuVent consumer expansion, branded protection layer.

02
Content Engine

Build 15–20 commercial-intent articles per year, structured as topic clusters with hub pages and supporting spokes.

Target the non-brand queries we're missing. Water treatment, cooling tower, wheelbarrow, medical packaging.

Refresh the legacy Learning Center. Consolidate thin pages, fix indexing, retitle for commercial intent.

03
Integration

Shared audience layer. Paid search visitors become remarketing pools and GA4 organic audiences.

Unified attribution. Looker Studio dashboard combining organic + paid + conversion paths.

Joint quarterly planning. Organic priorities inform paid; paid learnings inform content priorities.

Why all three matter
Paid alone optimizes the rent. Content alone takes 18 months to compound. Integration alone has nothing to integrate. Run all three together and each one accelerates the others.
03 · Recommended Plan
Workstream 01 detail

Paid evolution — continue, fix, expand.

What changes
vs. today
CONTINUE
Protect what works
  • Stormtank Remarketing — keep at current cadence, expand audience refresh frequency
  • 2025 Stormwater Prospecting — increase budget allocation 15%
  • Mass Transfer Remarketing — expand to LinkedIn-style firmographics
  • 2025 Cooling Tower — optimize landing pages to drop CPA toward $300
FIX
Remediate the laggards
  • 2025 Medical — rebuild landing page; import offline conversions from CRM
  • Cooling Tower Remarketing — creative refresh, new audience seed
  • Medical Remarketing — pause; redeploy to better-converting pool
  • W/W Remarketing — narrow placements, kill broad display targets
EXPAND
New surface area
  • Branded search protection layer (defend against competitor bidding)
  • AccuVent consumer expansion (DTC channel for hot-roof category)
  • 2026 EU Cooling Tower — ramp from pilot to full launch
  • LinkedIn-style firmographic targeting on Display for spec engineers
6-mo efficiency target
+15–25%
Without spend increase
12-mo CPA target
$200
From $263 today (–24%)
Conversion volume target
300+
From 242 today; +24%
03 · Recommended Plan
Workstream 02 detail

The content engine — built, not bolted on.

Topic clusters
commercial intent
The architecture

Six topic clusters built around commercial hub pages. Each hub anchored by a Brentwood money page. 3–4 supporting "spoke" articles per cluster — comparison and buying-guide format. All interlinked. All targeting commercial-intent queries we currently miss.

ClusterHub focusArticles
Cooling Tower Fill SelectionCF / XF / Shockwave lines4
Stormwater System DesignStormtank module + pack3
Water/Wastewater TreatmentTrickling filter + lamella4
Medical Packaging MaterialsThermoforming + tray design3
Mass Transfer SizingStructured packing2
Roof & Attic EfficiencyAccuVent extension3
Total cluster spokes+ 6 hub pages19
The four phases
01
Audit & foundation (Oct — Nov '26). Keyword strategy, hub-page builds, indexing cleanup, internal link audit.
02
Cluster construction (Dec '26 — Apr '27). Two articles per month, each engineered around a commercial-intent query with appropriate authority signals.
03
Off-page amplification (Feb — Sep '27). Trade publication outreach, consulting-engineer co-authorship, industry association placements, podcast appearances.
04
Compound & refresh (Jun — Sep '27). Monitor what's ranking, refresh top-of-page-two articles to push them to page one, replace underperformers.
How we'll work together
Synapse leads the content strategy — keyword architecture, commercial-intent targeting, hub-and-spoke design. Brentwood's team partners on development and writing, bringing the engineering depth and SME voice these articles need to rank. The collaboration leans on each team's best capabilities.
03 · Recommended Plan
Workstream 03 detail

Integration — making the two halves one engine.

Audience · attribution
planning loops
01 · AUDIENCE
Shared visitor pool
Paid search visitors flow into GA4 audiences that fuel organic remarketing. Learning Center readers become Display remarketing pools. Every touch feeds every other touch.
02 · ATTRIBUTION
Unified dashboard
Looker Studio surface combining Search Console, GA4, Google Ads, and HubSpot. Conversion paths visible across organic + paid. One number Brentwood and Synapse both look at.
03 · PLANNING
Joint quarterly rhythm
Content priorities inform paid campaign launches. Paid learnings (best CTAs, audience signals) inform content topics. Both teams use both data sets in every plan.
Specific integration moves · year one
01
Tag all Learning Center articles with GA4 events linked to product-page conversions
02
Build remarketing audiences specifically for high-intent article readers
03
Pre-amplify new articles with Display before organic ranks fully build
04
Use Google Ads search-term reports to find content topics Brentwood should own organically
05
Tie HubSpot lead source attribution back to first-touch organic article or paid campaign
The integration dividend
When organic and paid share audiences and learnings, each one performs 15–25% better than running independently. That's not theoretical — that's the standard Synapse Synergy benchmark across the 25+ B2B accounts we operate this way today.

The current state — paid and organic measured separately, planned separately, optimized separately — leaves measurable performance on the table every quarter.

03 · Recommended Plan
The phased plan · starts October 1, 2026

The 12-month roadmap.

Foundation · Build
Compound
Oct '26 — Jan '27 · Phase 01
Foundation
Q4 underperforming campaigns remediated
4 of 6 cluster hub pages built & live
Learning Center indexing cleanup complete
Unified Looker Studio dashboard launched
Baselines and KPI targets ratified
Joint quarterly planning rhythm established
Feb '27 — May '27 · Phase 02
Build
8–10 new cluster articles published & ranking
Off-page authority outreach in market
Paid expanded to new audience layers
First measurable non-brand organic lift (~20–35% YoY)
Paid CPA reduced 15–20% from baseline
Integration: paid audiences fed by content events
Jun '27 — Sep '27 · Phase 03
Compound
15–19 cluster articles operational
Non-brand organic traffic 2–3× baseline
Paid spend ROI +20–30% improved
Content publishing engine running on cadence
Brentwood owns the category for 4–6 hub topics
Year-two plan ratified with budget pathways
The shape of compounding
Content authority builds slowly, then all at once. The first four months look quiet on the topline. Months 6–9 inflect. The final quarter compounds. The hardest part is staying the course in the quiet phase.
04
Part Four — KPIs & Accountability

How to judge us.

Strategy without accountability is just talk. Here's the scorecard Brentwood should hold Synapse against — quarter by quarter, written down, signed off, audit-ready.

04 · KPIs & Accountability
The primary KPI scorecard

The numbers we live by.

7 KPIs
12-mo targets

Seven metrics. Each with a baseline, a 12-month target, and a defined source. If we miss a target, the QBR is where we explain why and what we're doing about it — not a quarter later.

KPI Baseline (today) 12-mo target Change Source · cadence
Blended Google Ads CPA $263 $200 −24% Google Ads · monthly
Non-brand organic clicks · quarterly ~5,000 15,000+ Search Console · quarterly · branded queries filtered
Total search-attributed conversions · annual ~1,025 1,400+ +37% GA4 + Google Ads · annual · deduplicated
Organic engagement rate 50% 60%+ +10 pts GA4 · organic search channel · monthly
Paid Search engagement rate 45% 55%+ +10 pts GA4 · paid search channel · monthly
Top-3 rankings · non-brand keywords ~5 25+ Search Console · top-positions monitoring · monthly
Learning Center conversion rate ~0.5% EST 2%+ GA4 · /resources/learning-center/* path · quarterly
How a target gets moved
Any KPI target can be renegotiated at QBR with quantitative justification. Targets are commitments, not aspirations — which is why missing one is a conversation, not a footnote.
04 · KPIs & Accountability
The QBR · the operating ritual

What every quarterly review looks like.

Four sections
standing format

Every quarter, Synapse delivers a written scorecard against the seven KPIs, plus a four-section operating review. Same format every time — so Brentwood can read across quarters and watch the trajectory.

01 · PERFORMANCE
The numbers vs the goal
Trailing quarter vs prior quarter vs annual goal. Hit, miss, or on track — color-coded against the scorecard. Variance commentary on anything outside the threshold.
02 · WINS & LOSSES
What worked, what didn't
Specific campaigns, articles, audience moves. Each one named. What worked and why. What didn't and why. No vague "things are going well."
03 · LEARNINGS
What the data told us
Insights about Brentwood's category, audience, and competition that emerged from the quarter's data. Things to do more of, less of, or stop entirely.
04 · NEXT QUARTER
The plan, with predictions
Specific bets. Specific dollars. Specific expected outcomes. Brentwood signs off before the quarter starts — and Synapse delivers against it.
When you'll see results

Q1 of the new program: Foundation work; KPI baselines validated. Don't expect topline lift yet.

Q2: Paid efficiency improvements start showing. First content goes live but hasn't ranked yet.

Q3–Q4: First non-brand organic lifts appear. Paid CPA moves toward target. Both trajectories visible in the scorecard.

What you'll see in year 2

Q5–Q6: Content authority compounds. Organic non-brand traffic 2–3× baseline. Hub pages ranking.

Q7–Q8: Full integration dividend visible. Paid CPA at target. Content engine self-sustaining. Brentwood owns the category for 6 hub topics.

Next Steps
May 2026
What we'd ask for next

Three things to start.

01
Pick a start date
Start 6/15 if there's FY26 budget left to deploy, or 10/1 to launch fresh with the new fiscal year. Same plan either way — purely a budget-timing question.
02
Develop & present budget
Synapse builds out a detailed budget for the 12-month program — paid spend, content investment, integration tooling — and walks you through every line.
03
Approve Q3 remediation
Sign off on the five underperforming campaigns to fix or kill — work starts within 2 weeks.
Prepared by   Bobby Deraco · Synapse Marketing Solutions
Engagement   Brentwood Industries · Search Program · 12-mo plan
Date   May 2026 · Confidential
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SYNAPSE × BRENTWOOD
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